BackOffice Computer Services is a business process outsourcing company established in 2005 by 3 young professionals in Ghana with the sole objective of providing key back office outsourcing services to clients both local and international to enable them achieve their corporate goals in a cost effective manner by ensuring cost savings, improved quality and quick delivery.
The company operates under the trading name Datcom Ltd. and upholds the highest level of integrity while we adapt to all client requirements to exceed client expectations.
Core Attributes
In our effort to provide cost effective operations for our clients, Datcom ensures all processes are consistent with client contract as well as HIPAA regulations thereby providing security and comfort to our clients and their customers.
Integrity is our core value and we ensure openness and cooperation with our clients in the delivery of our services.
We are also adaptable to client request for changes, and proactively research new ways in doing things such that savings from innovations are shared with our clients in line with our principle of sharing.
Vision
Our vision is to be the leading outsourcing services provider in Africa with $1billion in revenue by 2013.
Mission
Our mission is to professionally exceed the expectations of our clients by providing them with cost effective back office operations using innovative and motivated employees in strict compliance with local and international regulations.
Operations and Services
Datcom believes in the use of innovative processes and improved technology in the provision of its services whilst ensuring effective client focus, quick deliverables in high quality. The focus we give to our clients ensures client satisfaction which puts us ahead of our competition.
Our services include the provision of customized 24×7 Business Process Outsourcing tailored to the needs of our clients in the following areas:
Internet Service Delivery
Data Capture
Finance & Administration
Human Resources
24 hour Help Desk support
Remote server management
Networks
o design and implementation
o security management
o VPN solutions
Disaster Recovery
Application development and Maintenance
Call Center Operations
Currently BCS provides the following services to clients:
Data Conversion:
Converting data from one format to another such as Image, Word, Excel, Adobe PDF etc. Services are available in English.
Proof Reading:
A final proofing of the manuscript, focused on cleaning up any typographical errors before the manuscript is typeset.
Type-Setting:
Arranging the typed manuscript into a book format as per requirements from publishers. Service is available in English and Indian Languages.
Voice Transcriptions:
Transcribing voice recordings into soft copies in Microsoft word.
Location:
Suite 2, Trust Towers, Farrar Avenue, Asylum down, Accra – Ghana
Postal Address: P.O Box CT 2009 Cantonments, Accra – Ghana.
Our Contact:
Ismaila Abdul Aziz, Operations Manager
Primary Phone Number: +233-27-6143838
Alternate Phone Number: +233-27-4579894
References
- Danem Otas Company Ltd – Invoice processing and accounts & HR management
- Hyggyn-x Enterprises – Transaction Processing
- Miracle Merchants Ghana Ltd - Network Uptime and Security Management